Atlas Auto Glass Paint & Body

Quick response, worked with my insurance after the other party was deemed not responsible. Offered OEM, Direct match with an aftermarket brand and then least expensive. Only shop out of three that examined my submitted photo and saw I would need body work due to location of impact. Rep offered to make an appointment for me with their partnering body shop. Glass came in when they said it would, cleaned up well after install. Highly recommend.

Called this place after being stood-up by Safelite (boo!) and was thrilled to find them friendly, considerably less expensive on the actual windshield cost, well stocked, and available to install the next day. Took a bit longer than I anticipated, bring a book!, but they did a totally fantastic job. Lifetime warranty for everything you expect a warranty to cover too! Good job, I thank them, and I highly recommend them.

Really grateful for this shop. My car got broken into last night and this was the first shop I called and Ivan was so kind and helpful. Ivan offered me a discount which was so helpful especially around the holidays. It’s unfortunate that scumbags roam this earth but I’m glad I was to find this place, speak to Ivan and was taken great care of and given amazing service. Shoutout to the tech who replaced my window and for vacuuming all the glass out of my back seat. You’re the real MVP! All in all my visit was great and the service was A1 and I will totally recommend this place to anyone and I will surely be back for any window repair or maybe a tint if need be in the future. Thank you Ivan & window tech guy! Merry Christmas & Happy Holidays!

After saw so much good review, decided to drive one hour change the glass in this shop, booked one week ahead, told them what brand glass what I want, after waiting 5 hours in office, finally the job done, they still give me other brand, and they did not make calibration of the car, waiting for another one hour, finally it’s done. Their worker damaged my car while they replace the glass, the customer service are horrible. The girl pick up the phone said the manger will call me back, but he never did!

Took my 2021 Tesla model s in for service. I dropped it off early in the morning and did not hear anything about it until right before they closed. I had already submitted all my pictures, my car model and everything. At the end of business day I received a call that they DID NOT HAVE THE RIGHT SIZE WINDSHIELD. How is that even possible? How did they realize it didn’t fit 8 hours later? They ended up putting the wrong one on for me temporarily and I still had to pay for it while they ordered an OEM for me. I wanted them to put on my original one but they told me that they couldn’t do that. So essentially I was forced to do business with them no matter what now. A week later I came back for them to reinstall the oem windshield that ended up costing me another $1000. The only reason I went here was because of the cheaper price if I had known I had to get an oem I would’ve gone somewhere else entirely but since they couldn’t put my original windshield on, I had no other choice but to come back. When I came back for the to replace their wrong aftermarket windshield, they ended up somehow BREAKING MY FRONT DOOR HANDLE. HOW IS THAT EVEN POSSIBLE? They tried blame me for it LOL. The door obviously worked when they even told me the worked with both front door open and somehow it was stuck and I could only open it from the inside after the service. The tech tried to fix it by taking the door apart, but I told them after watching them for 30minutes to put everything back together because clearly they did not know what they were doing and now I had to waste more time going to a Tesla dealership to get it fixed. Long story short, my car has been in Tesla service center for many days now and I am stuck with a loaner. They did not offer me a discount on their mistake for the wrong windshield or for the door handle. The owner was supposed to call me to follow up with the incident but I still haven’t heard a thing. PLEASE I ADVISE YOU DO NOT GO HERE.

My recent experience with Atlas Auto Glass in Houston, Texas, has been a severe disappointment and a cautionary tale for potential customers. I entrusted them with a windshield repair, but instead of a solution, their service caused a cascade of malfunctions in my vehicle's essential features. Post-repair, critical systems such as autopilot, backup camera, lane assist, cruise control, 360 cameras, and the heads-up display ceased to function entirely. Disturbingly, when I approached the shop seeking resolution, they not only denied any responsibility but callously refused to issue a refund for the $450 I paid. Their refusal to rectify the situation or acknowledge their role in disrupting my car's functionalities is deeply concerning. This blatant disregard for customer satisfaction and safety is unacceptable. I strongly advise potential customers to steer clear of Atlas Auto Glass at all costs. Their lack of accountability and willingness to dismiss serious issues they've caused highlight their unreliability and disregard for customer well-being.

Quick response, worked with my insurance after the other party was deemed not responsible. Offered OEM, Direct match with an aftermarket brand and then least expensive. Only shop out of three that examined my submitted photo and saw I would need body work due to location of impact. Rep offered to make an appointment for me with their partnering body shop. Glass came in when they said it would, cleaned up well after install. Highly recommend.